Cihon/Castagnera, Employment and Labor Law, 9e Instructor’s Manual Chapter 12
CASE 12.3 PULTE HOMES, INC. V. LABORERS' INTERNATIONAL UNION OF NORTH
AMERICA
648 F.3d 295 (6th Cir. 2011)
Facts: Pulte Homes, Inc. a successful home builder, sued a national labor union for orchestrating an
attack on the company's phone and e-mail systems. The complaint stems from an employment dispute.
In September 2009, Pulte fired a construction crew member, Roberto Baltierra, for misconduct and poor
performance. Shortly thereafter, the Laborers' International Union of North America [LIUNA] began
mounting a national corporate campaign against Pulte—using both legal and allegedly illegal tactics—in
order to damage Pulte's goodwill and relationships with its employees, customers, and vendors. LIUNA
filed an unfair-labor-practice charge with the National Labor Relations Board [NLRB]. LIUNA claimed
that Pulte actually fired Baltierra because he wore a LIUNA t-shirt to work, and that Pulte also
terminated seven other crew members in retaliation for their supporting the union. Pulte maintains that it
never terminated any of these seven additional employees. LIUNA also began bombarding Pulte's sales
offices and three of its executives with thousands of phone calls and e-mails. To generate a high volume
of calls, LIUNA both hired an auto-dialing service and requested its members to call Pulte. It also
encouraged its members, through postings on its website, to “fight back” by using LIUNA's server to
send e-mails to specific Pulte executives. Most of the calls and e-mails concerned Pulte's purported
unfair labor practices, though some communications included threats and obscene language. The calls
clogged access to Pulte's voicemail system, prevented its customers from reaching its sales offices and
representatives, and even forced one Pulte employee to turn off her business cell phone. The e-mails also
overloaded Pulte's system, which limits the number of e-mails in an inbox; and this, in turn, stalled
normal business operations because Pulte's employees could not access business-related e-mails or send